Payer Intelligence
National Health Financing · PeKa B40 · MADANI · MySalam
DEMO · ANONYMISED · SYNTHETIC DATA
Plan scoreB+
Claims thru 12 Jun
Gatekeeper network

Gate sites - by PMPM

Intelligence

Cost & risk drivers

gate sites raising plan exposure · tap to inspect

Value delivered by the gate

what the AI gatekeeper kept out of the expensive end of the system

Auto-generated plan briefing

Quarter to date · 84,200 covered lives · 16 gate sites

Unit economics

PMPM trend vs target

total cost per member per month
Actual PMPMTarget
Where the money goes

Cost composition

Avoidable utilisation

events good primary care should prevent · per 1,000 members

Emergency

ED visits & avoidable share

All EDAvoidable ED
Inpatient

Ambulatory-care-sensitive admissions

ACSC admissions (e.g. uncontrolled diabetes, COPD, hypertension) are the clearest signal of gatekeeping that is letting chronic disease slip.

High-cost claimants

cost concentration across the membership

Gatekeeping flow

Encounter containment funnel

QTD · all gate sites

Out-of-network leakage is the costliest leak - care the plan pays for at non-contracted rates because the gate could not resolve or retain it.

Gate value

Referrals avoided at the gate

resolved on-site via POC lab + AI workup
Estimated avoided specialist + imaging spend (QTD)
RM1.42M
illustrative

Referral & authorisation operations

Demand

Referral rate by specialty

per 1,000 members · QTD
Throughput

Prior authorisation

Out-of-network leakage by gate site

Clinical quality measures

Care-gap closure

numerator / eligible denominator
Plan quality

Quality score

4.2 / 5
composite quality · +0.3 YoY
A higher quality tier unlocks performance funding - the gate's in-encounter gap closure is the fastest lever.

How gaps get closed

closing the gap during the gatekeeper encounter beats post-hoc outreach

Closed at the gate (POC + AI) 62%
Closed via outreach / recall 23%
Still open 15%
14,820 eligible gaps · 12,597 closed
Site variation

Gap closure by gate site

Stratification

Risk pyramid

members by risk tier · share of total cost

Risk capture

Documentation & engagement

Chronic condition prevalence (per 1,000)

Rising-risk members

flagged by trajectory model for proactive outreach before they become high-cost

Data feeds in this console

Demonstration only. The scheme cohort, gate sites and members are synthetic and illustrative (currency shown in RM). The metric set follows standard payer practice - PMPM, medical loss ratio, gatekeeper containment, referral leakage, avoidable ED and ambulatory-care-sensitive admissions, clinical care-gap closure, a composite quality score and risk stratification - here applied across Malaysia's fragmented public financing (PeKa B40, Skim Perubatan MADANI, MySalam, PERKESO/SOCSO and the proposed MHIT) as a single analytic view. The payer's view of the MyZoyel clinics is as the gate: the AI primary terminal with point-of-care labs is positioned to resolve more on-site (containment ↑), close care gaps inside the encounter rather than via later outreach, and surface rising-risk members early - the levers that move PMPM, quality and avoidable utilisation together. Patient identifiers are not exposed to this analytic layer.